Did you end up getting prestige floors? How’d they hold up?

I wouldn't know about the company, but dang, their sinks are beautiful.

All I can say is don't put very much stock in those "user ratings". Typically only those either very happy or very angry with their purchase will write one. Also those who fancy themselves writers and just like to write those things. TOO many times you do see things like a very poor rating over something trivial like your "no spare battery" example. Or where the buyer simply did not read well and got what he was supposed to but not what he was expecting. Regarding a "Leading consumer magazine", look to see who the publisher is. Chances are it is owned by the same folks that own the big store. It is a classic marketing technique to publish your own "independent" report under the guise of being "independent". If it's not Consumer Reports I would not trust it. About gensets, DO NOT let the mega-store install it. Quite typically their sub-contractors are let's just say, sub-par. Call around to places that sell them and see if they can recommend an installer or possibly a package deal like the big stores. It will generally be cheaper to go with the big store but IMO it is NOT worth the little cost savings. I do know for fact that Generac's after the sale customer service is terrible.

I bought a porcelain undermount lavatory once when I needed a very specific thing. And some polished brass supply line which was utter crap. I would not buy a faucet -- too risky. They have some creative looks, but the quality is highly questionable. BTW, I have been on the phone with Kohler and they have helped me figure out how to configure what I'll need for the MB reno. I always have good luck with Kohler.